Tracker Card

Android Tracker Card Manual

Set it up in about 5 minutes, then find your wallet with Google Find Hub on your Android phone.

Have an iPhone? Open the iPhone manual

Before you start

Power

  • On: press once, you hear a chime
  • Off: hold 3 seconds, you hear two beeps

Your phone

Battery

  • Charge fully before first use: 60 to 120 min
  • Red light goes off when it is full
  • Lasts up to 5 months per charge

Place it off-centre on a Qi wireless charger

Watch chargers and 3-in-1 stands often miss the coil. Use a single Qi pad.

1

Connect to Find Hub

  1. Turn on Bluetooth and Location
  2. Turn on Scan for nearby devices in Settings → Google → All services
  3. Press the card's button to switch it on
  4. Tap Connect on the pop-up
  5. Name it, then tap Continue and Finish

No pop-up? Close Find Hub, check you are signed in to Google, then try again or reset the card (Step 4).

2

Find your wallet

Nearby

Tap your card in Find Hub, then Play sound.

Far away

See its last location on the map and tap Directions.

Lost

Tap Mark as lost and add your contact details. A finder sees your message.

3

Remove the card

  1. Open Find Hub → Items → your card
  2. Tap Remove item and confirm
  3. A chime confirms it is ready for a new phone
4

Reset the card

Fixes most connection problems.

  1. If it is listed in Find Hub, remove it first (Step 3)
  2. Switch the card on and wait for the chime
  3. Wait 10 seconds
  4. Press 5 times, hold the 5th press until the chime

Keep a steady rhythm, not too fast or slow. Did not work? Wait 20 seconds and try again.

Two beeps mean the card switched off, not reset. Only the chime means it worked.

Quick fixes

Not connecting or not showing up? Try these in order.

  1. Update Android and Find Hub
  2. Bluetooth, Wi-Fi, Location and Scan for nearby devices on
  3. Charge the card
  4. Restart your phone
  5. Reset the card
The card does not charge

Use a single Qi pad and place the card off-centre, left side over the middle of the pad. Watch chargers, dual pads and 3-in-1 stands often do not work.

The location is not updating

That is normal for short moves. To save battery, the map updates every few minutes through nearby Android phones, so busy places update faster. Test it at a supermarket and check again after a few minutes.

Still no pop-up

Clear the cache: Settings → Apps → Google Play services → Storage → Clear cache, then the same for Find Hub. Or pair from another Android device signed in to the same Google account.

Still stuck?

Send us your order number and what you tried, and we will help you sort it out.

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