Answers
Frequently asked questions
Everything about the wallet, shipping, returns, and warranty in one place.
How does the pop-up mechanism work?
Push the lever on the side and your cards fan out in a stagger, ready to pull. Release, drop the card back in, and it locks flat again.
How many cards does it hold?
Up to 8 cards in the pop-up slot, plus 2-3 in the leather sleeves, plus cash in the magnetic trifold and coins in the zippered pocket.
Does it block RFID skimming?
Yes. An aluminum cage surrounds the card stack and blocks 13.56 MHz contactless reads (ISO 14443). Cards inside are unreadable to skimmers.
What leather is it?
Premium leather that develops a patina with use and gets better the longer you carry it.
How do I care for the leather?
Keep it dry. Once a year, apply a thin coat of neutral leather conditioner. Avoid soaps and alcohol.
How long does shipping take?
Typically 2-5 working days, shipped tracked. Orders are dispatched within 24 hours on business days, and shipping is free on every order.
Do you ship internationally?
Yes, to over 30 countries. Orders to your region arrive in 2-5 working days, shipped tracked. Prices show in your local currency at checkout.
Can I track my order?
Yes. You'll get a tracking link by email once your order is dispatched, usually within 24 hours. You can also check the Track Your Order page any time.
What is the return policy?
You have 90 days from delivery, no questions asked. Send it back for a full refund. Return shipping within the EU is free.
Is there a warranty?
Yes. Every Riva product is covered by a lifetime warranty: if a fault shows up, we repair, replace, or refund it. Leather wear from normal use is expected and is not a fault.
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